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Privacy Policy at Hydroware
At Hydroware, we actively work to maintain a high level of privacy for our customers and the individuals who visit our website. The purpose of this policy is to describe what data we collect, use, and store so that you, as a customer and visitor to our website, can feel confident that it is done in accordance with the EU’s privacy legislation GDPR and the Swedish Personal Data Act (PuL).
Hydroware is the data controller for the processing of the personal data you share with us. Personal data refers to information that contains details about the identity of individuals or can be linked to a physical person.
You may contact us in various roles and with different needs, either as a company or as a private individual.
We collect personal data when we have some form of contact and you:
- Order one of our products.
- Order service or spare parts.
- Show interest in working at Hydroware.
We need personal data to:
- Complete and manage your order.
- Complete and manage service or warranty commitments.
- Complete recruitment processes.
What personal data do we process?
Personal data is any kind of information that can be directly or indirectly attributed to a living individual. This includes, for example, name, personal identification number, address, email address, and phone number. It also includes encrypted data and various types of electronic identities, such as IP addresses, if they can be linked to individuals.
We will not sell or otherwise transfer personal data to third parties, except in cases of government decisions or legal obligations.
We will not transfer personal data to third countries, i.e., countries outside the EU/EEA.
If you have questions about this policy and the processing of your personal data, or if you wish to delete or correct incorrect data, you can contact us using the contact details found at the bottom of this policy.
When we use your data in the ways described above, we do so on the following legal grounds:
- Contract: To fulfill our business relationship. Your data is needed to maintain the agreement you have entered into with us.
- Legal reasons: We may use your data to protect legitimate interests. We may disclose personal data to third parties, such as the police or other authorities, if it concerns a criminal investigation or if we are otherwise required to disclose information based on a government decision or law.
- Consent: With your consent, we may use your personal data for a specific and direct purpose.
Visiting our website
When you visit our website, you will encounter a so-called cookie. A cookie is a small text file saved by your browser and stored on your computer. The cookie contains information about your visit and is used for technical reasons to improve the website for you as a user. The cookie is placed on your computer or mobile phone and is common on almost all websites. We use cookies to provide visitors with access to various functions on the website.
By providing your personal data to us, you consent to our processing of your personal data. If the law requires more specific consent from you, we will of course request it.
Storage and deletion
Your personal data will be deleted in accordance with our deletion policy and for the period thereafter required by applicable legislation.
Your rights as a data subject
Request a copy of the personal data the company processes and how it is processed;
- Request correction of any incorrect data;
- Request to be deleted. However, this can only be done provided that the company is not entitled to retain the data on another legal basis.
Contact us if you have any questions or concerns:
info@hydroware.se or +46 472 451 00
Our policy on handling personal data may be updated to remain current at all times.